Customer Service

Document Issuance Guide

Document Issuance Guide

According to Korean Medical Law (Medical Service Act Article 21), the patient or their guardian must visit the hospital in person. They must bring with them the required documents to request a copy of the Medical Records.

Location for Issuance of medical records copies : The Medical Records Office
(Administration Team - Document application desk , 1FL Main Building)

Available Document

Location for Issuance of medical records copies : The Medical Records Office (Administration Team - Document application desk , 1FL Main Building)

Type Cost Type Cost
Medical Certificate KRW 15,000 Disability Certificate KRW 15,000
Certificate of Surgery KRW 3,000 Medical Certificate(ENG) KRW 20,000
Certificate of Admission and Discharge KRW 3,000 Certificate of Medical care expense Claim (Industrial Accident) KRW 4,000
Certificate of Medical Treatment Letter KRW 3,000 For Medical care benefit applicationAdditional Doctors Opinion(Industrial Accident) KRW 17,000
Henceforth medical expenses estimation paper(more than KRW 10 million) KRW 100,000 Doctors Opinion (For Insurance claim) KRW 15,000
Henceforth medical expenses estimation paper(less than KRW 10 million) KRW 50,000 Copy of Medical Record (1~5) KRW 1,000
After-effect Disability Certificate KRW 100,000 Copy of Medical Record (over 6) KRW 100
Medical Certificate of Injury (less than 3 weeks) KRW 50,000 Additional copy KRW 1,000
Medical Certificate of Injury (more than 3 weeks) KRW 100,000 Medical Images Data Copy CD, X-Ray KRW 10,000
Medical Certificate for Military Service KRW 20,000 Medical Images Copy (Film) KRW 2,000
Legal blindness & Visual Impairment Report KRW 15,000 Certificate of Disability (Year-end-Tax adjustment) KRW 1,000
Certificate for National Pension Disability review KRW 15,000 Billing Records 0
Certificate of Workability Appraisal(Basic living recipients) KRW 10,000 Assisting devices prescription and Inspection certificate 0

* Documents other than the English medical certificate can only be issued in Korean.
* Issued on the same day: Medical certificate, Doctors Opinion, Certificate of Admission and Discharge, Referral, Certificate of Assisting devices prescription and inspection, Application for approval of Extension of paydays
* All other documents will be issued the next day.
* Inpatients can speed up the process if they apply for certificates upon discharge.

Required Documents
Patient Details Required Document
Patient Principal (patient) Photo ID
Principal (patient under 14 years old) Student Card, Passport or Certificate of family relation, Individual resident registration
Relative When patient consent is possible · Spouse
· Patient’s direct ancestor (parents, grandparents)
· Patient’s direct descendant (offspring, grandchildren)
· Spouse’s direct ancestor
· Siblings
※ Criteria for “relatives” for siblings
: Siblings can also be issued on a relative basis, but in this case, only if the patient's direct ancestor/ descendant or spouse's direct descendant does not exist.
· Applicant’s Photo ID
· Patient’s Photo ID
· Consent signed by patient
· Certificate of family relation
When the patient is Minor (under 14 years old) · Patient’s parents
· Patient’s grandparents
· Patient’s Legal Guardian
· Applicant’s Photo ID
· Certificate of family relation
· Legal Guardian : Certified document proving qualification as a Legal Guardian
Legal Guardian
(Attorney)
Legal Guardian · Person delegated by patient(ex. insurance company)
· Siblings
· Son-in-law, daughter-in-law, etc.
· Applicant’s Photo ID
· Patient’s Photo ID
· Consent signed by patient
· Power of attorney signed by patient
When the patient is Minor (under 14 years old) Guardian designated by Parents/ Legal guardian · Applicant’s Photo ID
· Copy of Parents/Legal Guardian’s photo ID
· Certificate of family relation
· Consent signed by Parent/ Legal guardian
· Power of attorney signed by Parents/Legal guardian

update: 2023-05-03